Frequent Asked Questions:

 

1. What materials do you use to create your handmade jewelry?
All our jewelry is crafted using high-quality materials, including polymer clay, metals (such as brass, copper, and sterling silver), natural stones, beads, and other unique elements. Each piece is carefully selected for durability and aesthetic appeal.
2. Are your products hypoallergenic?
We use hypoallergenic materials such as sterling silver and stainless steel for ear wires and other metal components. However, if you have specific allergies, please contact us for custom options.
3. How durable are your polymer clay pieces?
Our polymer clay jewelry is baked and sealed for extra durability. While strong, they should be treated with care to avoid breakage. Avoid bending, dropping, or exposing them to harsh chemicals.
4. Can I request custom designs?
Yes! We love creating personalized pieces. Whether it’s custom color schemes, initials, or specific designs, feel free to reach out to discuss your ideas. Please note that custom orders may take additional time to create.
5. How long does it take to receive my order?
Each item is handmade to order. Depending on the complexity and volume of orders, production typically takes 5–10 business days, with shipping times depending on your location.

 **We do accept RUSH orders for you to experience the convenience for those last-minute special occasions! ;) You may leave a DM in my personal number at 09221743879** 
6. Do you accept returns or exchanges?
We accept returns or exchanges within 8 days of delivery, provided the item is unworn and in its original condition. Custom or personalized items cannot be returned unless they arrive damaged or defective.
7. How should I care for my handmade jewelry?
To ensure your jewelry lasts, avoid prolonged exposure to water, perfume, and other chemicals. Store your pieces in a dry place when not wearing them. For polymer clay jewelry, a soft cloth can be used to clean it.
8. Can I purchase your jewelry as a gift?
Absolutely! We offer gift packaging options and can include a personalized message for the recipient. Just let us know at checkout.
9. Do you offer wholesale or bulk orders?
Yes, we offer special pricing for bulk and wholesale orders. If you're interested in stocking our handmade jewelry, contact us directly for more information.
10. Are your designs eco-friendly?
We strive to be as environmentally friendly as possible, using sustainable practices and minimizing waste in our production process. Our packaging is also eco-conscious, utilizing recyclable and biodegradable materials where possible.